Natural gas drill rig

A natural gas drill rig sits near a Colorado housing community. (Credit: iStock)

The summer after her first year in college, Jessica Smith traveled back to her parents’ home in Wyoming and got a job at a coal mine. She sprayed down mining equipment with a fire hose and drove a haul truck. A Wyoming native, Smith grew up immersed in the mining industry. Her father was a mining mechanic, and her grandfather had served as chief of operations for a uranium mine. But Smith had also just taken her first anthropology class at Macalester College in Minnesota, so when she returned to coal country that summer, she began to observe the mining community the way a scholar would.

“The whole time I was like a mini-anthropologist,” says Smith, now the Hennebach Assistant Professor of Energy Policy in Liberal Arts and International Studies (LAIS) at Mines. She was taken not only by the miners’ distinctive ways of joking around—they affectionately nicknamed Smith “Lefty” because of her more liberal political views—but also by the deep bonds they formed on the work site. “It was just family out there,” she says.

Today Smith, who joined the Mines faculty in 2012, has built her career around exploring the anthropology of those mining “families” that she came to love in Wyoming. She’s still intrigued by the lighthearted camaraderie shared by miners. But she’s also using her academic experience and time spent in the industry to help mining companies survive in a difficult market by adopting practices that are environmentally and socially responsible.

Linda Battalora and Brent Koren

Linda Battalora, petroleum engineering professor at Mines, and Brent Koren ’08 discuss project development and corporate social responsibility. (Credit: Terry Snyder)

That goal is part of a growing focus at Mines in a field called Corporate Social Responsibility (CSR), which encourages companies to build relationships with the communities adjacent to well pads and coal mines. In classes taught by Smith and her colleagues, Mines students are learning how to form and maintain these relationships, which is an unprecedented feat for an engineering school. The new focus on social responsibility is a popular one with industry leaders who are eager to hire young engineers with real-world experience in designing projects that not only meet company needs, but also keep communities happy.

Companies have come to realize that “this is the way to do business,” says Juan Lucena, a professor in LAIS and director of the Humanitarian Engineering program at Mines. “If they don’t pay attention to communities and they don’t pay attention to the environment, it’s going to cost them dearly.”


It’s that growing realization—that a corporation’s bottom line benefits when it takes the environment and people into account— that underlies the growth of CSR. The field is “about relationships between companies, individuals, communities, and the government, and how you make those as positive as possible for as many people as possible,” Smith says.

The CSR approach to doing business has become more common in the United States, partly because the unconventional energy boom has put oil and gas corporations in closer contact with people than they’ve ever been, Smith explains. That contact hasn’t always gone smoothly.

In 2012, residents of Longmont, Colorado, voted to ban hydraulic fracturing (“fracking”) for natural gas inside town limits, citing concerns over pollution and public health. The state’s Supreme Court heard arguments about the legality of this ban, as well as a similar fracking moratorium in Fort
Collins, in December 2015.

Public meeting

Foresters present a project related to mountain pine beetles in the Black Hills National Forest at a public meeting in 2011. Soliciting and considering public input is a role increasingly played by engineers. (Credit: Beth Doten/Black Hills National Forest)

In most cases, concerns over oil and gas drilling operations don’t reach that level. Businesses, however, “need to have a much better game on how to keep communities informed and keep them engaged,” says Matt Most, vice president of government relations for the United States at Encana Corporation, an oil and gas company headquartered in Canada. “It’s something that is not going to get any easier, and where we run into trouble as an industry is where we don’t manage these relationships well.”

Companies have done a lot to up that game or to maintain what social scientists call the “social license to operate.” For example, Encana recently launched a community center in Erie, Colorado, a hub of natural gas drilling in the state. The center includes meeting space and a scale model of a well casing. In other cases, companies have entered into legal agreements with communities or green groups. Such “environmental agreements” allow mining and oil and gas operations to move forward but may also provide community members with expanded access to facilities to monitor for
environmental violations. Such arrangements are “definitely the new normal,” Smith says.

Managing that new normal, however, may mean that engineers will have to take on new jobs: leading residents on mine tours, attending town council meetings, and learning about the history and culture of a region. These tasks go beyond the technical skills traditionally taught at a school like Mines, and that’s where Smith and her LAIS colleagues come in. In classes like Corporate Social Responsibility, students learn how to think like mini-anthropologists: how do you listen to individuals to better understand where they’re coming from?

When it comes to conflicts over natural resource extraction, “I think the knee-jerk reaction from most students and a lot of people in industry is: if only people understood all of the technical information, then we wouldn’t have all these debates,” Smith says. “By the time they finish my classes,
students realize that’s not true. These debates are also about values and how people define what a good life is.”

In September 2015, the National Science Foundation awarded Smith a $450,000 grant to study how professional engineers apply CSR in their jobs. It’s the largest grant ever awarded to a single researcher in LAIS. CSR education is spreading throughout Mines for a reason: these are practical skills that will help engineers succeed in their jobs, says Linda Battalora, an associate teaching professor in petroleum engineering at Mines who is also an attorney and engineer. “That’s what makes this industry so exciting—being able to work with people from all sorts of backgrounds to reach this common goal,” says Battalora, who has worked with Smith and her colleagues to incorporate CSR into her courses.


CSR students

Students in the “Projects for People” course practice employing the human-centered design problem-solving method to help improve relationships between communities and oil and gas companies in Colorado. (Credit: Benjamin Teschner)

Mines student Boshra Alfowzan and her classmates got a crash course in that kind of cooperation in fall 2015 when they tried to solve a seemingly simple problem: how would you go about drilling for natural gas near the top of South Table Mountain in Golden, Colorado?

The assignment was part of Projects for People, a class offered through the Humanitarian Engineering program at Mines. The goal is to introduce students like Alfowzan, a junior in environmental engineering, to the principles of CSR by giving them a taste of the problems that professional engineers face every day. In this case, the class was tasked with designing a well pad that would sit on the local landmark, and they would need to do it while balancing the needs of business with the wishes of the surrounding community.

To make the project more real, the course’s instructor, Ben Teschner ’08, MS ’11, recruited Raymond Priestley ’79, a business development advisor for Encana, to play the role of the client. Priestley acted as the president of a faux oil and gas firm called Priestley Energy.

The class wasn’t easy, according to Alfowzan. “It puts a lot of pressure on you,” she says. “It’s like you’re an intern trying to prove yourself.” As part of that internship, she and her fellow students hit the streets to talk to people. They interviewed patrons lounging in the Higher Grounds Cafe in downtown Golden, they spoke to staff at the Colorado Department of Transportation, and they consulted representatives from the Jefferson County Open Space System.

“It turns out people are really concerned about how that mountain looks, and they want it to remain a certain way. They don’t want to see industry on top of that,” Teschner says. “And this is the way the world works. All of these things can derail a project.”

A native of Saudi Arabia, Alfowzan says she was nervous at first about having to talk to so many people. On the first day of class, she thought, “No way am I going to do this.” Now, she feels a lot more comfortable striking up a conversation with strangers. “I don’t regret it at all,” she says.

CSP workshop

A “Corporate Social Responsibility in Extractive Industries” workshop was held at Mines on May14-15, 2015, and focused on integrating corporate social responsibility with engineering education. (Credit: Deirdre O. Keating)

Alfowzan also picked up the sort of real-world experience that corporations are looking for in new employees, says Priestley, who is also the president of the Mines Alumni Association. “From day one in their careers, young engineers will be assigned to projects where they’re going to have to deal with these sorts of issues,” he says. “If they’re pre-trained or they recognize where to go to get additional support, it’s going to set them apart from the students at other universities.” CSR classes at Mines also present opportunities for alumni to return to the university to mentor young engineers, Priestley notes. The alumni association also plans to form an interest group for professionals who work on CSR-related issues.

Jessica Smith, for her part, is working to ensure that students receive educational experiences that reflect the real-life challenges that engineers face in their work. As part of her new grant, she’ll spend the next five years interviewing professionals in the mining industry about how their training prepared them—or failed to prepare them—for working with communities. She’ll use this feedback to improve the way CSR classes are taught at Mines. It’s her way of ensuring the success of the coal mining communities she grew up around in Wyoming.

“The demand for resources continues to grow,” Smith says. “Even green technologies like solar and wind energy require rare earth minerals, so we’re doing our part to help make it the most responsible and responsive industry possible.”